25 - 26 July 2017 | Rydges Sydney Central , Sydney, Australia

Meet the Speakers

Confirmed Speakers:


NSW Department of Education
Peter Buckmaster
Director of Digital Services
NSW Department of Education
Department of Housing and Public Works
Marie Jackson
Director Customer Relationships
Department of Housing and Public Works
Toowoomba Regional Council
Kirrilly Rowan
Manager Customer Service
Toowoomba Regional Council
Kirk  Mariner
Kirk Mariner
Senior Service Design Lead
The Department of Internal Affairs New Zealand
Damien Le  Breton
Damien Le Breton
Manager Business Design Unit
NZ Transport Agency
City of Casey
Sally Curtain
Strategic Director- Customer Focus & Innovation
City of Casey
NSW Department of Industry
Jerome Moulin
Innovation Manager
NSW Department of Industry
Department of Transport WA
Steve Mitchinson
A/ Driver and Vehicle Services General Manager
Department of Transport WA
ReachOut Australia
Jackie McIver
Senior Program Manager
ReachOut Australia
Liz Pollock
Liz Pollock
Manager R&L Web Business Integration
VicRoads
Sue  Ferguson
Sue Ferguson
Contact Centres Transformation Deployment and Improvement Manager
Service NSW
Skye  Smart
Skye Smart
Design Director
Australian Taxation Office
NSW Government - Department of Finance, Service and Innovation
Simone Ellis
Digital Service Reform Consultant
NSW Government - Department of Finance, Service and Innovation
Sky  May
Sky May
Design Director
Australian Taxation Office
Darryl  Carpenter
Darryl Carpenter
Manager - Integrated Services
The Department of Internal Affairs New Zealand
Catherine Veronesi
Catherine Veronesi
Manager Customer Service
City of Sydney
AUSTRAC
Leanne Fry
Program Manager
AUSTRAC