31 July - 01 August, 2018 | Rydges Sydney Central, Sydney, NSW

Meet the Speakers

Speakers:


Meera Pankhania
Meera Pankhania
Service Design Capability Director
Digital Transformation Agency
Jenny Hunter
Jenny Hunter
General Manager, User-Centred Design
Bureau of Meteorology
Liz Raw
Experience Design Consultant
Workcover Queensland
Andrew Dadswell
Andrew Dadswell
Senior Manager, Strategic Engagement
Australian Securities & Investment Commission
Jane Cipants
Jane Cipants
Director, Client Service
Legal Aid NSW
Mary-Claire Monsalve
Mary-Claire Monsalve
Digital Design Manager
Australian Broadcasting Corporation
Steven Issa
Director, Service Centres
Service NSW
Steve Mitchinson
Steve Mitchinson
A/ Driver and Vehicle Services General Manager
Department of Transport WA
Kirrilly Rowan
Kirrilly Rowan
Manager, Customer Service
Toowoomba Regional Council
Rohit Mandanna
Rohit Mandanna
Customer Centric Program Leader
NSW Office of the Environment and Heritage
Patrick Lloyd
Director, Service Delivery, Client Account Services
Australian Taxation Office
Hayley Bushell
Digital Solutions Manager
WorkCover Queensland
Belinda Dimovski
Director, Engagement and Support
Australian Red Cross
Peter Buckmaster
Director, Digital Services
NSW Department of Education
Iain Barker
Co-founder, Principal
Meld Studios
Karina Smith
Principal
Meld Studios

Speakers


Nick Condon
Nick Condon
Head of Digital Citizen Services
Office for Digital Government Department of the Premier and Cabinet
Carmen Parsons
Client Service Strategy
Victoria Legal Aid
Carl Heise
Service Design Lead
NSW Department of Finance, Services and Innovation
Greg Montgomery
Head of Product and Engineering
Australian Broadcasting Corporation
Ginger Nocom
Head of Change Transformation
icare