31 July - 01 August, 2018 | Rydges Sydney Central, Sydney, NSW

Ginger Nocom

Head of Change Transformation

12:30 PM Managing Service Expectations – Identifying Improvements for Interactions and Uphold a Customer Centric Focus

  • What does ‘instant service’ means for customers and how this can translate into organisational service strategies?
  • How can you make organisations adapt quickly to changes – change agility and resilience?
  • Does organisational efficiency mean good customer experience?

Check out the incredible speaker line-up to see who will be joining Ginger.

Download The Latest Agenda